Improve scrolling in Firefox

Some users may experience choppy scrolling speed or white chunks of space when viewing grids in WorkBook. This is an inherent browser issue in Firefox, Safari and IE11.

We have provided advice on using the Configuration Editor in Firefox to improve the user experience below. Safari and IE11 do not have similar configuration options available to the user.

  1. In a new tab, write “about:config” in address bar. Hit Enter.
  2. Click through the warning page.
  3. Search for “layers.async-pan-zoom.enable”
  4. Set the value to “false” by double-clicking on the row.
  5. Restart browser.

Please note that this configuration will NOT speed up the grid but will improve scrolling speed.

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