Grey screen when printing PDF report

If you get a gray screen when trying to print a report it is because there is an issue between Internet Explore and Adobe.

Solution

The newest version of Adobe Reader (03-11-16) should contain a fix for this issue.

Please open Adobe Reader and navigate to Help and find Check for Updates.

Workarounds

There are some workarounds at the moment

  1. Change the browser to another supported browser
  2. Use report viewer skaermbillede-2016-10-24-kl-11-11-34
  3. Use “Email report” and extract the PDF from the attachment to the mail
  4. Restart the computer.

 

 

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