Contents
NOTE: The set up of agents must be done in the Silverlight version
Purpose
This agent makes it possible to import mails to WorkBook for further handling such as save them on jobs or resources or create a support ticket if this option is enabled in your WorkBook
Scheduling
We suggest you schedule this agent to run once every 5 minutes
Parameters
| Name | Description | Example |
|---|---|---|
| WorkBook Web Address | The address for your Silverlight version of WorkBook | https://myworkbook.workbook.net |
| User login for the storage service | No longer needed | – |
| Password for the storage service | No longer needed | – |
| IMAP Server | Full address to your IMAP server including port number. If the server is configured to use SSL, add the prefix ssl:// | ssl://myimapserver:993 |
| IMAP Username | User name used for the IMAP account (this is often the full email address) | myaccount@myimapserver.com or mydomain\myaccount |
| IMAP Password | Password used for that IMAP account | ******* |
| Source Folder | Folder where WorkBook locates the incoming emails – on most mail servers it will be “INBOX” | INBOX |
| Destination Folder | Where mails will be moved to after the import | INBOX\Done |
| Allow duplicates | Check this box if you will allow the same mails to be imported more than once |
Examples of IMAP configurations
This is basic IMAP information on some of the most common IMAP providers
Office 365
| IMAP Server Address | ssl://outlook.office365.com:993 |
| IMAP User Login | username@domain.com |
| IMAP User Password | ****** |
Settings for POP and IMAP access for Office 365 for Business or Microsoft Exchange accounts
Gmail and Google Apps
| IMAP Server Address | ssl://imap.gmail.com:993 |
| IMAP User Login | username@gmail.com or username@domain.com |
| IMAP User Password | ****** |
Get started with IMAP and POP3 – Gmail Help
Enable IMAP and POP for Google Apps
After import
When mails have been imported to WorkBook you have different options
